Custom business software, connected to the systems you already use.
We design, build and host bespoke software for the tasks that run your business. It connects to your existing systems, so staff work in one place and nothing is re-keyed. AI is built in where it saves time, under your access controls and audit trail.
Off-the-shelf software makes you change your process to fit it, and each product holds a separate copy of your data. Businesses end up with staff copying information between a CRM, an accounting package, spreadsheets and email, and nobody with a complete view.
We build the system around your process instead. It connects to the systems you keep, brings the data your staff need into one screen, and automates the steps that follow fixed rules. Where judgement is needed, AI assists, with logging, cost limits and the ability to switch it off. We host and support it, and review it with you every quarter.
What the work includes
Every engagement is scoped and quoted at a fixed price before work starts. These are its parts.
- 01Discovery and data mappingThe tasks the system must handle, the systems it must connect to, and the friction in between.
- 02Design and prototypeA clickable prototype tested with the people who will use it, before any code is written.
- 03Complete buildInterface, back end, database and infrastructure, built in phases, with a working version to review at each milestone.
- 04IntegrationsSecure, maintained connections to accounting, CRM, payment, spreadsheet and supplier systems.
- 05AI featuresAssistants, automation and agent workflows with access controls, logging and cost limits.
- 06Hosting and quarterly reviewHosted, monitored and backed up by us, with a quarterly review and proposals for what to add next.
Our process: from first conversation to a live app.
Eight steps. At the end of each you receive something concrete, and no step starts until you have approved the one before.
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Step 01 of 8
Get in touch
Tell us what you need, through the website or a call. Within two working days we call you back to hear it in your words, understand roughly what is involved, and book the next step.
You getA clear next step, with no charge.
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Step 02 of 8
Requirements meeting
We sit down with you and the people who will use the app, for an hour or two. We work through what it needs to do, who uses it, what it connects to, what comes out, and the things people do not always think of: hosting, security, data and support.
You getA written summary of what we heard, within two days, so you can check we understood.
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Step 03 of 8
Your information pack
We send a short pack asking for the things only you can supply: examples of what you produce today, details of the systems involved, and who to talk to about each.
You getA proposal built on facts, not guesses.
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Step 04 of 8
Proposal
We come back with an itemised proposal that answers every requirement you gave us: what we will build, in what order, what it costs, what it needs from you, and what it will cost to run. For a larger or connected build we may propose a short paid audit first, so the price is reliable.
You getA fixed price for each phase, with no surprises.
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Step 05 of 8
Design and prototype
Before any code, we map the process and build a clickable prototype you can react to, tested with the people who will use it.
You getAn app you have already seen and shaped before it is built.
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Step 06 of 8
Build
We build in phases, the most valuable part first. At each milestone you log in to a test version running on your own data, see the progress and tell us what to change, with a direct line to the people doing the work.
You getA working version to review at each milestone, and the chance to redirect early.
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Step 07 of 8
Launch
A small group of your staff pilot it for two weeks, we fix what they find, then we train everyone and go live. Your data is checked against your existing systems and signed off by you before launch.
You getA tested app, trained staff and a handover pack.
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Step 08 of 8
Run and grow
We host, monitor, back up and support the app on a fixed monthly fee, with a named service owner and deputy. Each quarter we review what is next and release the improvements you have asked for.
You getOne team that knows your business, and an app that keeps evolving with it.
Who this is for
- Businesses running a core process across several disconnected tools
- Operations teams re-keying the same data into more than one system
- Companies that want AI inside their workflow rather than in staff's personal accounts
- Firms that have outgrown spreadsheets but need to keep their existing systems
Questions about Custom AI-enabled Business Software
Will this replace our existing systems?
It replaces the copying between them, not the systems themselves. We connect to what you keep and build one working layer on top. Discovery identifies any tools that become redundant.
What does custom software cost?
Each phase is quoted at a fixed price after discovery. The first conversation and call are free. For larger builds we may propose a short paid audit so the price is reliable.
Who owns the code?
You do, on payment of the final invoice: source code, design files and every account set up in your name.
What happens if we stop working with you?
You keep the code and the data. We hand over documentation and help you move hosting if you choose to.
Discuss Custom AI-enabled Business Software with us.
Tell us what's happening and what you'd like to change. The first conversation is free.
Start a conversation